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Security

Security isn’t a feature. It’s the foundation.

We operate a certified information security management system – and design our clients’ systems the same way.

ISO/IEC 27001Information security management
ISO 14001Environmental management
Bisnode AAOutstanding financial stability
VUSZTrusted Business Partner programme

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data lost since we started.

Since 2014 not a single client has lost data. That’s what we’re proudest of – and why every system starts with backups, permissions and logging.

How we protect data

Seven areas, one owner.

Data residency

  • Hungarian data centre, self-operated
  • On your infrastructure or an EU cloud if preferred
  • The data always belongs to you

Encryption

  • TLS on every connection
  • Encrypted backups
  • Secure storage of passwords and keys

Access control

  • Role-based permissions
  • Single sign-on (SSO, Entra ID) and two-factor authentication
  • Least-privilege principle

AI only with masked data

  • AI only receives what a decision needs
  • Names, addresses, contacts masked
  • On-premise models available

Logging & audit

  • Every action is traceable
  • Change log of system modifications
  • Support for your own audits

Backup & recovery

  • Daily backups, multiple locations
  • Regular restore tests
  • Documented disaster recovery plan

Monitoring

  • 24/7 monitoring and alerting
  • Public status page
  • Contracted response times (SLA)

Regulation

The compliance your IT lead looks for.

GDPR

Data processing agreement, privacy by design, support for erasure and access rights.

NIS2

Systems designed to support your cybersecurity obligations: risk management, incident reporting, supply chain.

EU AI Act

For AI solutions: risk classification, transparency, human oversight and documentation.

GYIK

Security questions

System status
Where is our data stored?

By default on our own servers in Hungary, or on your infrastructure or an EU cloud if you prefer. The data always belongs to you.

Do you comply with NIS2 and GDPR?

We operate an ISO/IEC 27001 information security management system and design systems to support your NIS2 and GDPR compliance: logging, access control, encryption, backups.

How do we report an issue?

Through our ticketing portal at frederik.hu, where you can track progress. For urgent issues you can also call us; response times are set in the SLA.

Got a security questionnaire?

Send it over and we’ll fill it in. Happy to talk to your IT or security lead too.

+36 70 626 5550 · iroda@frederik-technologies.com

A real team answers – not a call centre.