Module
Service & maintenance management
Maintenance, service, tickets and appointments – scheduled, tracked, SLA-backed.
Features
What does it do?
- Asset and equipment register
- Automatic maintenance scheduling
- Ticketing, SLA tracking
- Service appointment booking
- Mobile job sheets with photos
- Invoicing call-outs and materials
Who it’s for
Service companies, maintenance teams, rental firms and operators.
How we start
We show you implementations that already run, pick the closest and only build the differences – faster and cheaper.
How we workHow we implemented it
Same module, different at every company.
Frederik Technologies
Software operationsOur own ticketing system (frederik.hu): every client request tracked, per SLA.
Sol Expert
Energy & HVACA survey or installation is assigned to the field in one click: it lands in the colleague’s calendar, who sees the job list on mobile, plans the route, sends an “on my way” SMS, uploads photos and marks it done.
Case studyNPH Projekt
Grant writingThe system runs their grant-writing service from the first meeting to submission.
Frequently asked
FAQ
How long does it take to roll out service management?
If one of our existing solutions fits your process, it typically goes live in 2–3 months, training included. For custom needs we work milestone by milestone and hand over working parts along the way.
Is it available in the cloud or on-premise?
Both. In the cloud we operate it on Hungarian servers for a monthly fee; on-premise we install it on your servers. Your data is always yours.
Can it be grant-funded?
Yes, the module is an eligible business software item in digitalisation grants (e.g. DIMOP Plus). We help check eligibility and prepare the technical scope, and it can be paid per milestone.
Can it connect to our existing systems?
Yes: NAV Online Invoice, banks, invoicing tools (e.g. Számlázz.hu), webshops, couriers, supplier systems and existing ERPs – we have connected all of these before.
More modules
- CRM – customer relationship management
- Production control
- HR management
- Controlling & decision support (MIS)
- Purchasing, logistics & inventory
- Remote work & collaboration
- Finance & accounting
- Online sales / webshop
- Mobile back-end apps
- Corporate portal
- Workflow management
- Electronic document management
- Knowledge management
- Electronic payment
Let’s see what fits you.
A free 30-minute call: we look at where you are today and what is – and isn’t – worth building.
+36 70 626 5550 · iroda@frederik-technologies.com
A real team answers – not a call centre.