Module
Custom CRM software
Every customer, quote, conversation and complaint in one place – from sales to support.
Features
What does it do?
- Customer and partner records with full history
- Quotes and sales pipeline
- Tasks, reminders, deadlines
- Complaint handling
- Campaigns, newsletters, segmentation
- Automatic payment reminders
- Partner data refresh from company registries
Who it’s for
Any company where several people talk to the same customer.
How we start
We show you implementations that already run, pick the closest and only build the differences – faster and cheaper.
How we workHow we implemented it
Same module, different at every company.
Pethomed Bt.
HealthcarePatients book treatment appointments online, and the practice sees patient details, past visits and free slots in one place.
NPH Projekt
Grant consultingBuilt for grant consultants: clients, applications, projects and deadlines in one place.
Penta-Drink
WholesaleCRM with full history, sales rep tablet and customer portal.
Case studySol Expert
Energy & HVACLeads on a kanban board per category (AC installation, grant-funded energy projects): drag-and-drop cards, a required-documents checklist, and a red flag when a lead hasn’t moved for 14 days.
Case studyCase studies
Projects running this module.
1 / 0
1 tap in the field, 0 updates in the office
From lead to installation: a CRM for solar and grant-funded projects
Gyula, Hungary · 2026 · Live, supported
11
phases to a full ERP
A beverage wholesaler, from shops to warehouse, in one system
Békéscsaba, Hungary · 2024–2027 · Live, supported
2 → 1
days: stock counting takes one day instead of two with the mobile app – out in the yard too
An ERP for a building-materials yard, from counter to webshop
Békéscsaba, Hungary · 2022–2026 · Live, supported
187 000+
items updated every evening – prices, stock and images from wholesalers to the webshop
Loyalty card, ERP and webshop for a retail group in Mezőtúr
Mezőtúr, Hungary · 2023–2026 · Live, supported
Frequently asked
FAQ
How long does it take to roll out crm – customer relationship management?
If one of our existing solutions fits your process, it typically goes live in 2–3 months, training included. For custom needs we work milestone by milestone and hand over working parts along the way.
Is it available in the cloud or on-premise?
Both. In the cloud we operate it on Hungarian servers for a monthly fee; on-premise we install it on your servers. Your data is always yours.
Can it be grant-funded?
Yes, the module is an eligible business software item in digitalisation grants (e.g. DIMOP Plus). We help check eligibility and prepare the technical scope, and it can be paid per milestone.
Can it connect to our existing systems?
Yes: NAV Online Invoice, banks, invoicing tools (e.g. Számlázz.hu), webshops, couriers, supplier systems and existing ERPs – we have connected all of these before.
More modules
- Production control
- HR management
- Controlling & decision support (MIS)
- Purchasing, logistics & inventory
- Remote work & collaboration
- Finance & accounting
- Online sales / webshop
- Mobile back-end apps
- Corporate portal
- Workflow management
- Electronic document management
- Knowledge management
- Electronic payment
- Service management
Let’s see what fits you.
A free 30-minute call: we look at where you are today and what is – and isn’t – worth building.
+36 70 626 5550 · iroda@frederik-technologies.com
A real team answers – not a call centre.